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What if all of our associates were a great fit for your company, ramped to quality and performance standards. In half the time, handled every call exactly the way you want them to, providing customers with efficient, accurate, friendly solutions, and you could do this for no more than it is costing. We believe this is the missing piece of the puzzle and we can provide it for you today. Business process performance and continuous improvement is the cornerstone to creating a meaningful competitive advantag.

Apply to work at CEC. Apply to work at CEC. Putting customers at the heart of a digital world. Better customer experiences lead to better business results. We helped AMP achieve a 20 point NPS uplift in touchpoint loyalty. We helped Service NSW deliver world-leading government services. We helped the NZ tax department realise millions in increased revenue. We work together with you to achieve the best results. Find out more about who we are.

Learn real world tips and techniques to enhance customer experience in your organization. Monday, February 18, 2013. Check out the benchmarks and see where you rank against the Best in Class. Tuesday, November 27, 2012. KISS, Your Customers Will Like It. Tuesday, October 23, 2012. I was working on my way home, an.

Imagining, designing, and implementing exceptional experiences. In digging in further, I quickly find that Value.